Accreditation recognises quality and safety at Tuia Lodge

Donnybrook Residential Aged Care Facility Tuia Lodge has achieved a 3 year accreditation rating (the maximum available) following an unannounced site audit by the Aged Care Quality and Safety Commission last month.

Accreditation is granted to residential aged care homes that comply with legislated Accreditation Standards. It requires all standards and outcomes for quality of care and quality of life in their provision of residential care are met.

Of the 8 Quality Standards, all 8 standards and 40 requirements were met. Significantly, there were zero new outcomes that were not met. There was no requirement for comment on any of the Standards or the requirements under the Standards.

​Shire President Brian Piesse said “I believe this outcome demonstrates to the broader community and more importantly our residents, that in an extremely challenging environment our Aged Care facility is being operated at the highest level of quality care and compliance.” 
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Quality care: Staff and residents at Tuia Lodge

“This is an outstanding result for a small provider and all staff need to be congratulated not only on their performance on the days of the audit but for the significant way in which they have contributed.”

During the audit, aged care consumers and their representatives were asked a series of core questions related to staff. The responses were positive, noting that staff always treated Tuia Lodge residents with respect, made them feel safe and gave them the care they needed. The complete Tuia Lodge Consumer Experience Report is available for viewing on the Commission’s website.
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Earlier this year Tuia Lodge received $1.52 million in Federal funding for the construction of 10 new dementia units and one palliative care unit. The expansion is due for completion in March 2021.